Customer Service Representative

Company: Two Men and a Truck
Location: Tempe
Posted on: April 3, 2025

Job Description:

TWO MEN AND A TRUCK is NOW HIRING an enthusiastic, sales focused individual! In this role, you will use your strategic/assumptive selling skills and in-depth knowledge of company services to build relationships with our customers. This role is for those who are self-starting, enjoy a fast-paced work environment and want to aggressively grow in their career.

What We Offer

* Base pay of $17 - $21 per hour, DOE.
* Opportunities to earn commission on sales.
* Health insurance available.
* Career advancement opportunities for Sales Team Lead.

What You'll Do

* Provide outstanding customer service on all calls and online inquiries.
* Recommend moving services and products based on cost, availability, and customer specifications.
* Input information into internal move software to provide accurate moving estimates and schedule moves.
* Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
* Collaborate with sales and marketing staff to develop and execute sales and marketing plans
* Prepare move-related paperwork and documents.
* All other duties as assigned.

What We're Looking For

* High school diploma or GED; Associate degree in a related field preferred.
* At least 3 years of sales experience.
* Strong ability to overcome customer objections.
* Excellent customer service skills: effective listening and communication.
* Ability to multi-task and enter customer data into move software while on the phone.
* Confidence to initiate customer contact and comfortable asking for the sale.
* Willing to submit to pre-employment background check and drug screen.
* Creative problem-solving skills.
* Exceptional organization and time management skills.
* Strong team player who works productively with a wide range of people and personalities.
* Bilingual is a plus.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Tempe, Arizona. The employer at this location is TMTPHX LLC.

Keywords: Two Men and a Truck, Tempe , Customer Service Representative, Hospitality & Tourism , Tempe, Arizona