Business Office Manager
Company: USPI
Location: Avondale
Posted on: October 2, 2024
Job Description:
Surgical Elite of Avondale is seeking a motivated Business
Office Manager to join our team. Surgical Elite of Avondale is a
fast-paced environment committed to providing the highest quality
service to our patients and their families.
Business Office Manager
Job Summary:
The Business Office Manager is responsible for supervising and
directing all Business Office functions, including patient
registration and admitting, scheduling, cash collections, establish
and maintain personnel files, routine payroll duties, and Medical
Staff credentialing. Oversees all business office personnel.
Provides administrative support to facility Administrator and
Clinical Director.
EXPERIENCE/EDUCATION:
- Must be a High School Graduate or equivalent and have three
years of experience in medical office, hospital or clinic office
administration with experience in patient services, scheduling,
billing, coding or related fields.
- Knowledge of computer software such as Microsoft Office and the
ability to type 45 WPM.
- Duties require professional verbal and written communication
skills, and proper telephone etiquette.
- Knowledge of medical terminology and surgical procedures. Has a
thorough understanding of the requirements of Medicare, Worker's
Compensation and third party payers as related to ASC
reimbursement.
- Must demonstrate the desire and ability to work productively
within a Team concept while utilizing exceptional interpersonal and
communication skills to independently interact with physicians,
patients, family members and all levels of staff.
- Ability to think quickly and problem solve
independently.
- Maintains current BLS certification.
- Failure to maintain any required licenses, registrations or
certifications may result in temporary or permanent
disqualification from employment.
- Previous supervisory experience is preferred.
ESSENTIAL JOB FUNCTIONS:
Business Office Systems
- Supervises the Business Office, understands and oversees the
following functions: scheduling, registration, insurance
verification, admitting, health information management systems,
over-the-counter cash collections, patient credit application
processing, transcription, medical records filing and
maintenance.
- Maintains effective liaison with Central Billing Office to
ensure timely transfer of all information needed for
billing.
- Responsible for ensuring verification of all patients'
insurance coverage and collection of all patient co-payments,
coinsurance and deductibles at time of service.
- Responsible for calculating Self-pay patient quotes in
accordance with Center policies.
- Demonstrate a thorough knowledge and understanding of the
Center's Policies and Procedures, Credentialing plan and Bylaws,
and the accreditation/credentialing standards established by the
center's current accreditation organization.
- Evaluate Business Office employee job performance, counsel, and
discipline as necessary. Prepares and conducts performance
evaluations for all Business Office staff.
- Maintains patient confidentiality standards for both medical
and financial information in accordance with applicable policies
and regulation.
- Participates in loss prevention by protecting company assets
and maintaining a safe environment.
- Keeps and ensures approved standardized office procedures are
adhered to, and initiates policy and procedures
appropriately.
- Orders and maintains adequate stocks of office supplies and
forms to ensure continuous business office operations.
- Responsible for ensuring that patients are aware of any
potential observers, and initiates proper paperwork to document the
patient's approval.
- Responsible for ensuring that all vendors are properly
checked-in before authorizing admittance into patient care
areas.
- Responsible for ensuring adequate coverage of Business Office
staff functions during staff absences.
- Establishes and maintain personnel files in accordance with
USPI and Center policy.
- Perform routine payroll duties
- Assists in continuous quality improvement processes.
- Maintain confidentiality of all physician and Employee
data.
- Keeps job related skills current.
Credentialing/Medical Records:
- Ensures that established credentialing/medical record policy,
guidelines and standards are adhered to.
- Prepare and maintain all appointment application packets or
correspondence with cover letters.
- Maintains the credentialing database in an accurate and timely
manner. Works with CACTUS, NPDB and the AMA in credentialing the
surgeons.
- Maintains current filing for all practitioners in an organized
manner. Maintains practitioner information within the facility's
software application.
- Responds to inquiries regarding a practitioner's
application/credentialing status.
- Responsible for continued compliance with all legal,
regulatory, and accreditation standards as it relates to the
business office and medical records department.
- Performs other duties as assigned.
Physical Requirements
-
- Must exhibit desirable trunk and extremity mobility and
strength to perform job duties.
- Must be able to lift a minimum of 35 pounds safely
- Must be able to see, hear and speak English.
- Must be able to sit for long periods.
.
-
Working Environment
- In the work environment of the center, there may be potential
exposure to communicable diseases, -
contaminated blood and body fluids, and hazardous materials. In
addition fluoroscopy is utilized which may expose the employee to
radiation.
Position Characteristics
- Present a professional image at all times. May require working
overtime to meet job responsibilities. Ability to handle periods of
stress.
- This description is a general statement of required major
duties and responsibilities performed on a regular and continuous
basis. It does not exclude other duties as assigned.
-#LI-MD1
#USP-123Employment practices will not be influenced or affected by
an applicant's or employee's race, color, religion, sex (including
pregnancy), national origin, age, disability, genetic information,
sexual orientation, gender identity or expression, veteran status
or any other legally protected status. Tenet will make reasonable
accommodations for qualified individuals with disabilities unless
doing so would result in an undue hardship.
Keywords: USPI, Tempe , Business Office Manager, Executive , Avondale, Arizona
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