Customer Operations Specialist

Company: VirtualVocations
Location: Scottsdale
Posted on: October 20, 2024

Job Description:

A company is looking for a Customer Operations Specialist, Public Sector.

Key Responsibilities

Respond to customer product inquiries and resolve concerns related to installation, operation, and compatibility
Document customer information and recurring technical issues to support product quality and development
Facilitate discovery sessions, product overviews, and training independently

Required Qualifications

3+ years of experience in customer service and/or technical support roles
Strong proficiency in Salesforce, Microsoft Excel, HTML, and basic SQL
Self-motivated with the ability to work independently
H.S. diploma/GED required
B.S. or B.A. degree highly preferred

Keywords: VirtualVocations, Tempe , Customer Operations Specialist, Other , Scottsdale, Arizona

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